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What is Remote Support?

Services > Support Packages > What is Remote Support?

Your 'on-call, off site' IT support team

You probably never notice your IT until it goes wrong, but when it does, it invariably demands your immediate attention and can bring your business to its knees if not remedied swiftly.

In most cases, a quick call to our Helpdesk will resolve our clients' issues.

More complex or urgent issues may require an on-site visit, which is all part of the package.

 

One small monthly fee, 'all bases' cover

For a fixed monthly fee, based on number of users, your location and the services used, you can be covered almost immediately.

 

For more information on the cost of our various support options, CLICK HERE